Support

How to reach us

This is the official support page for VibeShift™, the mobile app operated by VibeShift LLC. Whatever brought you here, such as a question, a billing issue, or something in the app that isn't behaving, we want to hear about it.

When you write, it helps to include your device type (for example, iPhone 15 or Pixel 8), the email address on your VibeShift account, and a short description of what you were doing when the issue appeared. Screenshots are always welcome.

Quick answers

Subscriptions & billing

If you subscribed through the App Store or Google Play, your subscription is managed in your store account settings on your device. That's also where you can cancel or change it at any time. Founding Member tiers purchased on this website are billed through Stripe; to cancel or ask anything about a Founding membership, just email us. Our full billing and refund policy lives in the Terms of Service.

Your account & your data

You can delete your account at any time from inside the app (Settings → Delete Account). Deletion is immediate and permanent. How we collect, protect, and handle your information, including your journal entries, is described in our Privacy Policy. If you'd rather make a data request by email, write to us and we'll take care of it.

Something not working?

Tell us what happened and we'll dig in. Bug reports are a gift. They make the app better for everyone.